Contact KnowTheYard

Choose the route that owns your question

Report a Correction

Include the full page URL and copy the exact sentence, table row, label, or image caption that concerns you. Explain what you believe is inaccurate or incomplete, then link to the strongest supporting source you have.

For plant-care claims, a current extension, government, scientific, label, or botanical source is more useful than a search excerpt.

Tell us your region, growing setting, and plant identity when those facts affect the claim. A clear report lets us trace whether the problem belongs to the source, the article, the structured data, or the renderer.

We may correct a confirmed error, narrow an overbroad statement, add missing context, or keep the guidance when the evidence still supports it.

Ask a Gardening Question

We use reader questions to find where the library is unclear or incomplete.

Include the plant’s common and botanical name if known, your country or USDA zone, whether it grows indoors or outside, the light and soil conditions, recent weather or care changes, and what you can actually observe. Photos cannot be attached through a mailto link, but you may say that you have them available.

This mailbox is not a live diagnosis or emergency service, and we cannot promise an individual care plan. Start with the Plant Finder, the calendar, or the relevant problem page when you need an immediate research path.

Never wait for our reply when a person, pet, structural tree, utility, chemical exposure, or possible poisonous plant needs local professional help.

Partnership, Media, or Commercial Inquiry

Name the organization and contact person, describe the proposed work, intended audience, deliverables, timing, compensation or supplied products, usage rights, and any requested links or claims. If the request concerns a specific page, include its URL.

We do not accept arrangements that require a favorable conclusion, hidden placement, unsupported claim, or the removal of a material limitation.

Privacy or Legal Request

For privacy, identify the site interaction, approximate date, email address used, and the action you request. Do not send passwords, identity documents, payment details, medical records, or unrelated sensitive information in a first email.

We may need more information to locate a record or to verify that the request concerns you.

For terms, quote the section and describe the intended use, such as republication, classroom reference, media quotation, or commercial licensing. Review the Privacy Policy and Terms of Use first, because those pages explain the current boundaries more fully.

Urgent Situations and Response Boundaries

Messages are reviewed by topic and urgency, but we do not promise a response time or an individual reply to every gardening question, pitch, or link request.

A complete correction or privacy request is easier to investigate than a message without a URL, date, or specific claim. We may ask for clarification, or refer you to a local authority whose role includes inspection, diagnosis, regulation, or emergency help.

We do not sell placements through this mailbox, exchange links, accept guest posts written mainly for backlinks, or provide private legal, medical, veterinary, pesticide, or structural-tree advice. Respectful criticism is welcome.

Spam, threats, malicious files, impersonation, and repeated requests that ignore a clear answer may not receive a response.

Build a message we can act on

1. Use one clear subject. Choose the route above instead of combining a correction, sales pitch, and gardening question in one thread.
2. Name the page or interaction. Add the complete URL, approximate date, and the part that needs attention.
3. Show the evidence. Quote the claim, describe the observed condition, or link the source that supports your concern.
4. State the requested outcome. Tell us whether you want a correction review, permission decision, privacy action, interview response, or consideration for future coverage.

Plain text and common document or image formats are easiest to assess. Do not send executable files, unsolicited large archives, login credentials, or access to private systems.

If a follow-up needs sensitive verification, wait until we explain what is required and why.